Shipping policy

  • Golden Chef Store offers national shipping.
  • A tracking number for each order will be provided via email upon shipment.
  • Delivery times do not include Saturdays, Sundays or public holidays, and are subject to signature authorisation.
  • Shipments go out Monday through Friday, not including public holidays.
  • Orders with incorrect billing information, or requiring additional verification, will be delayed.
  • Additional fees may apply for products with special or oversized packaging.
  • In the case of returned shipments, the customer is responsible for any and all additional shipping fees incurred.
  • All orders are shipped boxed with relevant labels.
  • All shipments will only commence after full payment has reflected in Golden Chef’s account.